Table of Contents
1. Purpose and responsible body
2. Basic information on data processing
3. Processing of personal data
4. Collection of access data
5. Cookies & range measurement
6.Google Analytics
7. Google Re/Marketing Services
8. Facebook Social Plugins
9. Facebook Remarketing
10. Newsletters
11. Integration of Third-Party Services and Content
12. User Rights and Deletion
13. Changes to the Privacy Policy
1. Purpose and responsible body
This data protection declaration clarifies the type, scope and purpose of the processing (including collection, processing and use as well as obtaining consent) of personal data within our online offer and the websites, functions and content associated with it (hereinafter jointly referred to as “online offer” or “Site”). The data protection declaration applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is run.
The provider of the online offer and the body responsible for data protection is Sonnbichl – Steinbock St Anton Hotel GmbH, owner: Mathias Kometer, St. Jakober Dorfstrasse 11, 6580 St. Anton am Arlberg (hereinafter referred to as “provider”, “we” or “us”) . For contact options, we refer to our imprint.
The term “user” includes all customers and visitors of our online offer. The terms used, such as “user” are to be understood as gender-neutral.
2. Basic information on data processing
We process personal data of users only in compliance with the relevant data protection regulations in accordance with the requirements of data economy and data avoidance. This means that user data will only be processed if there is legal permission, in particular if the data is required to provide our contractual services and online services, or is required by law, or if consent has been given.
We take organizational, contractual and technical security measures according to the state of the art to ensure that the provisions of the data protection laws are observed and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons protect.
If content, tools or other means from other providers (hereinafter jointly referred to as “third-party providers”) are used within the scope of this data protection declaration and their registered office is abroad, it can be assumed that data will be transferred to the countries in which the third-party providers are domiciled . Data is transferred to third countries either on the basis of legal permission, user consent or special contractual clauses that guarantee the legally required security of the data.
3. Processing of personal data
In addition to the use expressly mentioned in this data protection declaration, the personal data is processed for the following purposes on the basis of legal permissions or user consent:
– The provision, execution, maintenance, optimization and security of our services, service and user services;
– Ensuring effective customer service and technical support.
We only transmit user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if these are necessary to fulfill our contractual obligations to users (e.g. address notification to suppliers).
When contacting us (via contact form or email), the information provided by the user is stored for the purpose of processing the request and in the event that follow-up questions arise.
Personal data will be deleted if they have fulfilled their purpose and the deletion does not conflict with any storage requirements.
4. Collection of access data
We collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider .
We only use the log data without assignment to the person of the user or other profiling in accordance with the legal provisions for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications.
5. Cookies & range measurement
Cookies are pieces of information that are transmitted from our web server or web servers of third parties to the web browser of the user and stored there for later retrieval. Users are informed about the use of cookies in the context of pseudonymous range measurement in the context of this data protection declaration.
Viewing this online offer is also possible with the exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
It is possible to opt out of many online advertising cookies from companies via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad -choices/ to manage.
6.Google Analytics
We use Google Analytics, a web analytics service provided by Google Ireland Ltd. (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; In addition, users can prevent the data generated by the cookie and related to their use of the online offering being collected by Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de .
You can find out more information about the use of data for advertising purposes by Google, setting and objection options on the Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Use of data by Google when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads (“Manage information that Google uses to show you advertising”) and http://www.google.com/ads/preferences (“Control which ads Google shows you”).
7. Google Re/Marketing Services
We use the marketing and remarketing services (“Google Marketing Services” for short) of Google Ireland Ltd., Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, (“Google”).
The Google marketing services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with advertisements that potentially match their interests. If, for example, users are shown ads for products they were interested in on other websites, this is referred to as “remarketing”. For these purposes, when our and other websites on which Google marketing services are active are accessed, Google executes a code directly from Google and so-called (re)marketing tags (invisible graphics or code, also referred to as “web beacons”) integrated into the website. With their help, an individual cookie, ie a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file notes which websites the user visits, what content he is interested in and which offers he clicked on, as well as technical information on the browser and operating system, referring websites, visiting times and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases completely to a transferred to the Google server in the USA and shortened there. The IP address is not merged with the user’s data within other Google offers. This above information may also be combined with such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed to him.
User data is processed pseudonymously as part of Google Marketing Services. This means that Google does not store and process, for example, the name or e-mail address of the user, but processes the relevant data in relation to cookies within pseudonymous user profiles. This means that from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by “DoubleClick” about the user is transmitted to Google and stored on Google’s servers in the USA.
The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
We integrate third-party advertisements on the basis of the Google marketing service “DoubleClick”. DoubleClick uses cookies that enable Google and its partner websites to serve ads based on users’ visits to this website and other websites on the Internet.
We also include third-party advertisements based on the Google marketing service “AdSense”. AdSense uses cookies to enable Google and its partner websites to serve ads based on users’ visits to this website and other websites on the Internet.
Another Google marketing service we use is the “Google Tag Manager”, with the help of which other Google analysis and marketing services can be integrated into our website (e.g. “AdWords”, “DoubleClick” or “Google Analytics”). .
For more information on how Google uses data for marketing purposes, see the overview page: https://www.google.com/policies/technologies/ads , Google’s privacy policy is at https://www.google.com/policies/privacy available.
If you wish to object to the collection by Google Marketing Services, you can use the setting and opt-out options provided by Google: http://www.google.com/ads/preferences .
8. Facebook Social Plugins
Our online offer uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/ .
If a user calls up a function of this online offer that contains such a plugin, his device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to the user’s device, which integrates it into the online offer. User profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.
By integrating the plugin, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is transmitted directly from your device to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options for protecting the privacy of the users can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/ .
If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook before using our online offer and delete his cookies. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info /choices/ or the EU site http://www.youronlinechoices.com/ . The settings are platform-independent, ie they are adopted for all devices, such as desktop computers or mobile devices.
9. Facebook Remarketing
Within our online offer, so-called “Facebook pixels” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). With the help of the Facebook pixel, Facebook is able to determine the visitors of our offer as a target group for the display of advertisements, so-called “Facebook ads”. Accordingly, we use the Facebook pixel to only display the Facebook ads we have placed to those Facebook users who have also shown an interest in our website. That means, with the help of the Facebook pixel, we want to ensure that our Facebook ads correspond to the potential interest of the user and are not annoying. With the help of the Facebook pixel, we can also understand the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad.
The Facebook pixel is integrated directly by Facebook when you visit our website and can save a so-called cookie, ie a small file, on your device. If you then log in to Facebook or visit Facebook while logged in, the visit to our website will be noted in your profile. The data collected about you is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible. The processing of the data by Facebook takes place within the framework of Facebook’s data usage guidelines. Accordingly, you will receive further information on how the remarketing pixel works and generally on the display of Facebook ads in Facebook’s data usage guidelines: https://www.facebook.com/policy.php .
You can object to the collection by the Facebook pixel and the use of your data to display Facebook ads. To do this, you can call up the page set up by Facebook and follow the instructions there on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads or the objection via the US page http://www. explain aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/ . The settings are platform-independent, ie they are adopted for all devices, such as desktop computers or mobile devices.
10. Newsletters
If you book, buy from us, send us an inquiry, obtain information or brochures, we process your personal data in accordance with Art. 6 Para. 1 p. 1 lit b, f. You can subscribe to our newsletter on our website. The double opt-in procedure is used for registration. In the newsletters we will inform you about innovations to our product/our service, current and interesting things, as far as possible and known to us, tailored to your interests and holiday wishes. You will also receive our newsletter if you gave us your email address when you made your booking. For sending the newsletter, we collect and store the data that you enter in the input mask or that you have provided in your booking or inquiry of any kind (e.g. last name, first name, email address, postal address) and enrich it with interests that we know from your holiday wishes.
We use your data for direct marketing within the meaning of Art. 6 para. 1 p. 1 lit. f GDPR, recital 47, and when subscribing in accordance with Art. 6. Para. 1 p. 1 lit. a GDPR to provide you with customized information about our service. A disclosure to third parties does not occur. You can object to this use now or at any time with effect for the future. To do this, send an email to hotel@dassonnbichl.at.
You can easily revoke direct marketing emails and your consent to the newsletter at any time using the unsubscribe function in the newsletter sent to you.
To create the newsletter, we use the “NumBirds” service from Sports and Tourism Digital Services GmbH, 6020 Innsbruck, Brixner Straße 3/3. To protect the confidentiality of your personal data, we have entered into an order processing agreement with the company.
11. Integration of Third-Party Services and Content
It may happen that content or services from third-party providers, such as city maps or fonts from other websites, are integrated within our online offer. The integration of content from third-party providers always requires that the third-party providers perceive the IP address of the user, since without the IP address they would not be able to send the content to the user’s browser. The IP address is therefore required for the display of this content. Furthermore, the providers of the third-party content can set their own cookies and process the data of the users for their own purposes. User profiles can be created from the processed data. We will use this content as data-sparingly and data-avoiding as possible and choose reliable third-party providers with regard to data security.
The following presentation offers an overview of third-party providers and their content, along with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, possibilities to object (so-called opt-out):
– External fonts from Google, Inc., https://www.google.com/fonts (“Google Fonts”). The Google Fonts are integrated by calling up a server at Google (usually in the USA). Data protection declaration: https://www.google.com/policies/privacy/ , opt-out: https://www.google.com/settings/ads/ .
– Maps provided by the “Google Maps” service provided by the third-party provider Google Ireland Ltd., Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data protection declaration: https://www.google.com/policies/privacy/ , opt-out: https://www.google.com/settings/ads/ .
– Videos from the “YouTube” platform of the third-party provider Google Ireland Ltd., Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data protection declaration: https://www.google.com/policies/privacy/ , opt-out: https://www.google.com/settings/ads/ .
12. User Rights and Deletion of Data
Users have the right to request information free of charge about the personal data that we have stored about them.
In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal data as well as the right to lodge a complaint with the responsible supervisory authority in the event that unlawful data processing is assumed.
The data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory storage requirements.
13. Changes to the Privacy Policy
We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or to changes in the service and data processing. However, this only applies with regard to declarations on data processing. If user consent is required or parts of the data protection declaration contain provisions of the contractual relationship with the user, the changes will only be made with the consent of the user.
Users are asked to inform themselves regularly about the content of the data protection declaration.
Status: 05/23/2019 3:21 p.m